Part 2 of the Future of Intelligence series In Part 1, we discussed human, artificial and augmented intelligence to decipher and compare the strengths of each. In the second part below, we talk about the potential impacts of these three types of cognition on the Information Management industry. What do…

Confidence is key. A sentiment that has been echoed across every facet of our lives; whether it be at work, at home, on the sportsfield or so on. …

What is artificial intelligence? A succinct and simple enough question, yet one that sparks much debate in forums, journals and conferences around the world. Similar ideas and concepts are often thrown around when the question is posed; from machine learning, NLP and personalization, to those slightly further afield; centering around…

Part 1 of the Future of Intelligence series Artificial intelligence (AI); we’ve all heard of it. The universally disruptive technology, coming to change the working landscape forever. Every industry is clutching for it and every occupation is holding its breath in anticipation of its threatened effects. …

4 steps to using information to drive the success of sales teams For any salesperson starting out, the first lesson in selling will be to listen to your customer, BUT the customer is only one factor in your market. To sell something, to someone (or anything, to anyone), you need to understand your market, inside and out… to become an industry or…

Big data is a term that is thrown around frequently but often misunderstood. While it will definitely play a major role in the future of information management, the value of big data lies in the opportunities it can provide. …

Digital transformation — a phrase that’s not new in any respect, yet one that has received a new lease of life in this post-COVID world. The term digital transformation became popular in the 90s, had a resurgence in the mid-2000s, and is now one of the hottest topics in business…

How information can be used to respond to macro-environmental ‘factors’ (not forces) Our last blog used the popular Porter’s Five Forces model of identifying industry competition to identify where (and how) information can be used across organizations to help garner a sustainable competitive advantage. However popular and widely adopted the five force model is, there are some (rather significant) limitations to its…

When you say the phrase “competitive advantage” in a room full of MBAs or anyone who has completed a strategic management or marketing course, you will be hard-pressed to find a single person who doesn’t immediately think of Porter’s Five Forces. Devised in 1979 by Michael E. …